How to create an FTP account in cPanel?

FTP is an acronym for File Transfer Protocol. We use FTP to transfer files between computers/servers. This post explains creating an FTP account in your cPanel.

  1. Log in to your cPanel and search for FTP using the top search bar and click on ‘FTP Accounts’
  2. ftp-accounts

  3. First block in the page must have a form with details you’ll need to fill in to create your FTP account. Complete the form with details similar to the image below
  4. add-ftp-account

    • Username: First part of the username you would like to use. I’m creating a test account, so I named it test
    • Password: Use a strong password, or use help from the password generator. Repeat the same password
    • Directory: Make sure you have setup the correct directory.
    • By default, cPanel chooses directory path such as home/username/public_html/domain/ftpusername. Make sure you change it to the directory of your chose. home/username/ would not be replaceble in shared accounts. You can set it to just home/username/public_html/ if you want to access all the website files and folders for the account.
    • Create Account: Click on create account once you have entered all the details to create your FTP account.
  5. It shouldn’t take more than a couple of seconds to create the account. Once the account is created, you should be able to see it under the list of FTP accounts for the cPanel (At the bottom of the same page, below the form to create an FTP account.)

    Your FTP account is now ready to be used through any FTP client. I recommend FileZila for its ease of use. I suggest you check out this post to: configure FileZilla to connect to your server and transfer files.


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